3 GENERATION OF SHARED SERVICES
Feel more like a firefighter than an IT professional?
struggling with super complex environments
you have dozens of IT monitoring tools and KPIs but still can’t measure your service level
missing the end-user perspective
moving to the cloud, but don't know how
BUSINESS & IT ALIGNMENT
IT strategy without a business strategy is useless.
Shared Service Centers have to take Business & IT alignment to the next level.
IT can act as a partner to the business in:
processing and advancing the achievement of the business goals
Provice Introduces Dynatrace Software Intelligence Platorm
Application Performance Management
Digital Experience Management
Digital Business Analytics