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Solution Engineer
Job description

As a Solution Engineer and expert on Dynatrace, you will be a key person in the Advanced Observability Team by providing technical leadership in the Dynatrace POCs, solution discovery and evaluation, deployment, and value-added services.

 

Startup Development Team
Professional skills

3+ years Cloud Environment & Modern Technologies Experience

3+ IT Operations & Observability Technology experience

(Dynatrace, Nagios, AppDynamics etc.)

Excellent Hungarian and English

(verbal and written)

4+ years experience in enterprise software ecosystem

You are familiar with...

  • public cloud providers, with Java, .NET, PHP or JavaScript languages and are knowledgeable around web technologies as well as SQL,

  • typical Operation Systems including Windows & Linux,

  • different technologies and architectures like SPA, Microservice, Monolith, MobileApp etc.,

  • application performance management and development, 

  • project management,

  • network and system management solutions.

Ideal candidate

  • Bachelor's degree in Engineering/Computer Science or equivalent

  • Enterprise market experience (preferably banking and telco sector)

  • Open-minded

  • Has a strong track record of working in a customer-facing environment and driving initiatives to improve customer satisfaction

  • Ambitious, confident, and self-motivated

  • Ability to work independently

Work schedule (hybrid work)
40 hours / week
Tasks

  • Help clients to evaluate the Dynatrace Observability & Security Platform.

  • Execute great demos that demonstrate Dynatrace's unique features.

  • Provide excellent technical support to the sales team.

  • Support salespeople by helping them identify opportunities both on existing and new accounts.

  • Work with Sales, Consultant, Project, and Management teams.

  • Participate in different projects simultaneously, and support other SEs where needed.

  • Support customer teams to have smooth Dynatrace operations and integration with other solutions. (Typically working with Operation, DevOps, SRE, and Development teams.)

  • Troubleshoot technical issues to produce a working outcome and be able to manage this process.

  • Support the Hungarian Dynatrace customers with ticket registration and monitoring and assist with the resolution.

  • Keep in touch with official Dynatrace support.

  • Share knowledge across the team, and continuously develop and enhance personal capabilities.

  • Provide training to Dynatrace users from various teams.

  • Grow professionally, and adapt to an ever-changing environment.

  • Maintain and continuously develop technical knowledge.

Personal skills

Excellent communication and presentation skills

Analytical skill-set

Passionate about innovative technology

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