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Support and Sales Engineer
Job description
As a Support and Sales Engineer, you will engage in C-level business and technology discussions related to enterprise agility, cloud adoption, and digital transformation. Also, you will deliver successful POVs, implementation projects along with the implementation team.
Professional skills
Ability to manage enterprise software sales lifecycle
Excellent Hungarian and English (verbal and written)
6+ years experience in enterprise software sales
Knowledge of modern architectures and methods
Advantage, if...
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you have experience with public cloud providers,
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have application performance management
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development experience,
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and project management experience.
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understand network and system management solutions.
Personal skills
Excellent communication and presentation skills
Analytical skill-set
High degree of accountabilty
Ideal candidate
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Bachelor's degree in Engineering/Computer Science or equivalent
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Open minded
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has a strong track record of working in a customer-facing environment and driving initiatives to improve customer satisfaction
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Detail-oriented
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Reliable
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Has a sense of humor
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Ability to work independently
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Ready to learn
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Ready to travel occasionally to Romania, Bulgaria
Tasks
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Explain complex technical issues in simple, elegant language for different audiences.
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Solve tricky integration and product questions/issues and coordinate resolutions, including technical troubleshooting of customer issues.
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Partner with external technology partners in product development/ platform integration.
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Promote and advocate new product direction to our customers, Value Added Reseller (VAR) partners in the designated region.
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Act like a trusted advisor and solution consultant.
Partner with key customer stakeholders and establish trust through technical leadership.
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Partner with the sales, key account and partner managers to provide proactive insights, planning and execution to accelerate growth and winning.
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Partner and support with external implementation teams for delivering successful POVs, implementation projects.
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Improve the scalability & efficiency of our technical sales integration and account management process.
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Partner with vendors’ ecosystem to identify revenue prospects and opportunities to increase our high value service impact.
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Proactively engage and communicate with customers and vendors’ Product Development teams regarding product feedback and competitive landscape.
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Working in a fast-paced environment that is evolving rapidly.
